Anthea Seymour has worked in the District of Columbia government for over 23 years, with the last three years in her present position as the Administrator for Economic Security Administration, within the Department of Human Services. She was attracted to her current position by the opportunity for transformational agency change, a dedicated staff, and the ability to make a meaningful impact within the community. She uses organizational management to leverage improve service delivery for District residents to improve their economic stability and well-being.
Anthea is responsible for ensuring the delivery of SNAP, TANF, Medical Assistance, and other local public assistance services, to over 250,000 residents in the District, and providing improved case management services for families and individuals. Since assuming her current position, Anthea has overseen the redesign of the eligibility business process for customers receiving benefits, which has resulted in improved accuracy, timeliness, and overall customer experience. She has utilized system-wide strategies to develop the new TANF policy, which focuses on a two-generational framework of serving the whole family. She led the development of new performance-based contracting models for employment and training programs and other service delivery models such as barrier remediation.
Anthea served as the Chief of Staff and Chief Operating Officer at Saint Elizabeths Hospital, Department of Behavioral Health from 2007-2015. Prior to that, Anthea worked at DC’s Child and Family Services Administration as its Chief of Information Systems, a position she grew into from her first position in DC Government as a front-line social worker, responding to crisis situations and counseling families and children.
She has a Bachelor’s degree in Sociology from the University of Maryland, College Park; a Masters of Social Work from Howard University; a Certified Public Manager (CPM) Certificate from George Washington University; and a Chief Information Officer (CIO) Certificate from Carnegie Mellon University.
Anthea is a transformational leader who has demonstrated results in multiple change management, continuous quality improvement, and business process re-engineering efforts. She is known by her colleagues as a passionate and collaborative leader who makes data-driven decisions, effectively motivates and supports her staff, and cares deeply about District residents.