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The Hypothermia Alert will be DEACTIVATED  at 10 AM, on Thursday, December 7, 2023. Learn more


Changes to Process for Replacement of Stolen EBT Benefits Read more


The Emergency Rental Assistance Program (ERAP) portal is currently CLOSED. Read more


Proposed SNAP Settlement Read more



Connect with DHS

Helpful numbers and contacts

Have questions about benefits? Email [email protected] or call the DHS call center at  (202) 727-5355

Reach the shelter hotline or Virginia Williams Family Resource Center: (202) 399-7093

Ask the Director

Office Hours 

64 New York Avenue, NE, 6th floor 
Washington, DC 20002  
Phone: (202) 671-4200 
Fax: (202) 671-4326 
TTY: 711 
Email: [email protected] 

Monday to Friday, 8:15 a.m. to 4:45 p.m. 

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