Connect with DHS

Helpful numbers and contacts

Have questions about benefits? Email [email protected] or call the DHS call center at  (202) 727-5355

Reach the shelter hotline or Virginia Williams Family Resource Center: (202) 399-7093

Ask the Director

Office Hours 

64 New York Avenue, NE, 6th floor 
Washington, DC 20002  
Phone: (202) 671-4200 
Fax: (202) 671-4326 
TTY: 711 
Email: [email protected] 

Monday to Friday, 8:15 a.m. to 4:45 p.m. 

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