Submit a Concern
For more information on how to submit a concern related to fraud, unusual incidents, or complaints, click here.
How to File an Appeal
For appeals related to homeless services within the Continuum of Care, call 202-442-9094.
For appeals related to public benefits, you may request a Fair Hearing through any of the following methods:
- Calling the DHS Economic Security Administration (ESA) Call Center at 202-727-5355
- Completing a Request for Hearing form and fax it to 202-724-2041, or email to [email protected]
- Go to any Department of Human Services Service Center to fill out a Request for Hearing
- Go to the Office of Administrative Hearings (OAH) Resource Center, located at 441 4th Street NW, Suite 450-North, Washington, DC 20001, call OAH 202-442-9094, or complete a Request for fair hearing form and fax it to 202-442-4789 or email it to [email protected]
- (Medical Assistance Only) Contacting the Office of Health Care Ombudsman & Bill of Rights, located at 441 4th Street NW, Suite 250 North, Washington DC 20001, call the Ombudsman at 202-724-7491 or 877-685-6391, by confidential fax at 202-478-1397, by email at [email protected], or visit their website at www.healthcareombudsman.dc.gov
Last Updated:
May 1, 2025
Contact TTY:
711