Each Department of Human Services (DHS) Economic Security Administration (ESA) service center (Service Center) has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.
|
Service Center/Unit |
Location |
Primary Ombudsman |
Alternate Ombudsman |
|
Anacostia |
2100 Martin Luther King Avenue, SE |
Ashley Toon |
Manuel Orozco |
|
Congress Heights |
4049 South Capitol St. SW |
Marcus Hill |
Felicia Watson |
|
Ft. Davis |
3851 Alabama Ave. SE |
Profula Robinson |
James Wallace |
|
H Street Service |
645 H Street, NE |
Deyanira Hall |
Nicole Davis |
|
Taylor Street |
1207 Taylor Street, NW |
Nubia Gomez |
Amanda Barahona |
|
Central Processing Unit |
645 H Street, NE |
Vanessa Garner
|
Kevin Perry
|
DHS Services Language Access One-Pagers
English – Spanish – Amharic – French – Korean – Simplified Chinese – Vietnamese