At the Department of Human Services (DHS), we're dedicated to accessibility. Our Language Access Policy ensures that language doesn't pose a barrier to communication. We offer language assistance services to individuals with limited English proficiency, fostering clear and effective communication for all.
Each DHS Service Center has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.
Service Center/Unit |
Location |
Primary Ombudsman |
Alternate Ombudsman |
Anacostia |
2100 Martin Luther King Avenue, SE |
Manuel Orozco (202) 808-5619 |
Da’jon Walker (202) 286-5529 |
Congress Heights |
4049 South Capitol St. SW |
Marcus Hill (202) 841-0281 |
Felicia Watson (202) 903-9021 |
Ft. Davis |
3851 Alabama Ave. SE |
Profula Robinson (202) 841-4063 |
Marvin Peoples (202) 808-5966 |
H Street Service Center - Main |
645 H Street, NE |
Deyanira Hall (202) 821-4063 |
Nicole Davis (202) 394-1788 |
Taylor Street |
1207 Taylor Street, NW |
Nubia Gomez (202) 531-1048 |
Joanne Gomez (202) 808-5618 |
Central Processing Unit |
645 H Street, NE |
Vanessa Garner (202) 808-5908 |
Ralph Davis (202) 808-5934 |
DHS Services Language Access One-Pagers
English – Spanish – Amharic – French – Korean – Simplified Chinese – Vietnamese