Department of Human Services

DC Agency Top Menu

-A +A
Bookmark and Share

Ombudsman Contacts and Locations

Each Department of Human Services (DHS) Economic Security Administration (ESA) service center (Service Center) has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.

Service Center


Primary Ombudsman

(Contact Information)

Alternate Ombudsman

(Contact Information)


2100 Martin Luther King Avenue, SE

Shari Smiley, SSSR

(202) 698-1832


Ashley Toon, SSSR

(202) 698-1976

Congress Heights

4049 South Capitol St. SW

Profula Robinson, SSSR

(202) 645-4526

Marcus Hill, SSSR

(202) 645-4203


Ft. Davis

3851 Alabama Ave. SE

Kammy Brown, SSSR

(202) 442-8665

James Wallace, SSSR

(202) 442-6092


H Street Service Center - Main

645 H Street, NE

Deyanira Hall, SSSR

(202) 698-4399


Tashia Perry, SSSR (Medicaid Unit)

(202) 202-698-4236

Nicole Davis, SSSR

(202) 698-4444


Taylor Street

1207 Taylor Street, NW

Nubia Gomez, SSSR

(202) 576-8162

Amanda Barahona, SSSR

(202) 576-6630