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DHS


The Hypothermia Alert will be DEACTIVATED  at 10 AM, on Thursday, December 7, 2023. Learn more

 

Changes to Process for Replacement of Stolen EBT Benefits Read more

 

The Emergency Rental Assistance Program (ERAP) portal is currently CLOSED. Read more

 

Proposed SNAP Settlement Read more
 

 

 

Ombudsman Contacts and Locations

Each Department of Human Services (DHS) Economic Security Administration (ESA) service center (Service Center) has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.

Service Center/Unit

Location

Primary Ombudsman

Alternate Ombudsman

Anacostia

2100 Martin Luther King Avenue, SE

Ashley Toon
(202) 808-6117

Manuel Orozco
(202) 808-5619

Congress Heights

4049 South Capitol St. SW

Marcus Hill
(202) 841-0281

Felicia Watson
(202) 903-9021

Ft. Davis

3851 Alabama Ave. SE

Profula Robinson
(202) 841-4063

James Wallace
(202) 808-5543

H Street Service
Center - Main

645 H Street, NE

Deyanira Hall
(202) 821-4063

Nicole Davis
(202) 394-1788

Taylor Street

1207 Taylor Street, NW

Nubia Gomez
(202) 531-1048

Amanda Barahona
(202) 531-1541

Central Processing Unit

645 H Street, NE

Vanessa Garner
(202) 808-5908

 

Kevin Perry
(202) 478-5800

 

DHS Services Language Access One-Pagers

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