Each Department of Human Services (DHS) Economic Security Administration (ESA) service center (Service Center) has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.
|
Service Center |
Location |
Primary Ombudsman (Contact Information) |
Alternate Ombudsman (Contact Information) |
|
Anacostia |
2100 Martin Luther King Avenue, SE |
Shari Smiley, SSSR (202) 841-1508
|
Ashley Toon, SSSR (202) 304-7525 |
|
Congress Heights |
4049 South Capitol St. SW |
Marcus Hill, SSSR (202) 645-4576
|
Felicia Watson, SSSR (202) 645-4534
|
|
Ft. Davis |
3851 Alabama Ave. SE |
Profula Robinson, SSSR (202) 841-4063 |
James Wallace, SSSR (202) 841-0158
|
|
H Street Service Center - Main |
645 H Street, NE |
Deyanira Hall, SSSR (202) 821-3294
|
Nicole Davis, SSSR (202) 394-1788
|
|
Taylor Street |
1207 Taylor Street, NW |
Nubia Gomez, SSSR (202) 531-1048 |
Amanda Barahona, SSSR (202) 531-1541
|
|
Medicaid Branch |
645 H Street, NE |
Bershell Thomas, SSSR (202) 698-4168 |
Daniel Goodman, SSSR (202) 702-9712
|
|
Central Processing |
645 H Street, NE |
Vanessa Garner, SSSR (202) 842-0668
|
Tonia Johnson, SSSR (202) 727-9944
|
