Each Department of Human Services (DHS) Economic Security Administration (ESA) service center (Service Center) has designated a person, called an Ombudsman, who is available to assist any Limited English Proficient or Non-English Proficient (LEP/NEP) customer who is experiencing difficulties accessing DHS services because of a language barrier.
|
Service Center |
Location |
Primary Ombudsman (Contact Information) |
Alternate Ombudsman (Contact Information) |
|
Anacostia |
2100 Martin Luther King Avenue, SE |
Shari Smiley, SSSR (202) 841-1508
|
Ashley Toon, SSSR (202) 304-7525 |
|
Congress Heights |
4049 South Capitol St. SW |
Oluwakayode Olabode, SSSR (202) 905-9021 |
Marcus Hill, SSSR (202) 841-0281
|
|
Ft. Davis |
3851 Alabama Ave. SE |
Profula Robinson, SSSR (202) 841-4063 |
James Wallace, SSSR (202) 841-0158
|
|
H Street Service Center - Main |
645 H Street, NE |
Deyanira Hall, SSSR (202) 821-3294
Tashia Perry, SSSR (Medicaid Unit) (202) 202-698-4236 |
Nicole Davis, SSSR (202) 394-1788
|
|
Taylor Street |
1207 Taylor Street, NW |
Nubia Gomez, SSSR (202) 531-1048 |
Amanda Barahona, SSSR (202) 531-1541
|