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dhs

DHS


The Hypothermia Alert will be DEACTIVATED, at 9 AM on Friday, February 23, 2024. Learn more

 

Want to help? Here is how. Learn more

 

There is a Temporary Local Benefit to households receiving the Supplemental Nutrition Assistance Program (SNAP) for the period January 1, 2024, through September 30, 2024. Learn more

 

List Your Units Here Today! Read more
 

 

 

Suggestions and Complaints

Suggestions and Complaints are proposed changes or expressions of dissatisfaction about the content, quality or delivery of a DHS program or service.

Any individual can submit a suggestion for improvement or a complaint related to a DHS program or service to the DHS Office of Program Review, Monitoring and Investigation (OPRMI) by:

  • Completing and submitting the online Suggestions and Complaint Form;
  • Emailing a description of the suggestion or complaint to [email protected];
  • Faxing a description of the suggestion or complaint to (202) 671-4409;
  • Calling the Complaint Hotline at (202) 673-4464; or
  • Mailing or delivering a report to

    DHS Office of Program Review, Monitoring and Investigation,
    64 New York Avenue, NE,
    6th Floor,
    Washington, DC 20002