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dhs

DHS

 

Changes to Process for Replacement of Stolen EBT Benefits Read more
 

Proposed SNAP Settlement Read more
 

Economic Security Administration (ESA) FY2020-FY2021 Annual Report. Read more
 

 

coronavirus.dc.gov

 

Suggestions and Complaints

Suggestions and Complaints are proposed changes or expressions of dissatisfaction about the content, quality or delivery of a DHS program or service.

Any individual can submit a suggestion for improvement or a complaint related to a DHS program or service to the DHS Office of Program Review, Monitoring and Investigation (OPRMI) by:

  • Completing and submitting the online Suggestions and Complaint Form;
  • Emailing a description of the suggestion or complaint to [email protected];
  • Faxing a description of the suggestion or complaint to (202) 671-4409;
  • Calling the Complaint Hotline at (202) 673-4464; or
  • Mailing or delivering a report to

    DHS Office of Program Review, Monitoring and Investigation,
    64 New York Avenue, NE,
    6th Floor,
    Washington, DC 20002