dhs

Department of Human Services
 

DC Agency Top Menu


-A +A
Bookmark and Share

Comprehensive Street Outreach Network

The Comprehensive Street Outreach Network provides strategic support to unsheltered individuals living on the street or in locations not fit for human habitation. The Network engages unaccompanied adults who are unsheltered - to provide case management that facilitates connections to shelter and housing supports, public benefits, physical and behavioral health care, harm reduction interventions, and other resources. 

NETWORK COVERAGE AND HOURS OF OPERATION

DHS has divided the District into three geographic clusters representing approximately the equivalent number of unsheltered indi­viduals. DHS selected three grantees to provide services, one in each cluster: Miriam's Kitchen, Pathways to Housing DC, and Community Connections. These service providers will work closely with DHS and other agency partners such as the Department of Behavioral Health. Outreach services are available Monday - Friday, 9:00 AM - 11:00 PM.

STREET OUTREACH CLUSTERS

Comprehensive Cluster Map_1.jpg

ACCESSING THE NETWORK

Outreach providers are accessible through the following numbers: 

  • If you see someone outside in need of shelter or a welfare check, call the
    Shelter Hotline at (202) 399-7093 or dial 311. Transportation to shelter and welfare checks are available 24 hours a day, 7 days a week during the Hypothermia Season.
  • If you see someone experiencing a psychiatric emergency, trauma, or showing signs of a mental health crisis or substance use disorder, call the DC Department of Behavioral Health Community Response Team at (888) 7WE-HELP or (888) 793-4357.
  • If there is an immediate risk to safety, call 911.

For more information, view and download the Comprehensive Street Outreach Network one-pager.