The Department of Human Services (DHS) will open all low-barrier emergency shelters at 4:00 pm on Thursday, December 24th (Christmas Eve) and will keep the emergency shelters open all day on December 25th (Christmas Day). Normal afternoon shelter hotline transportation routes will begin at 3:30 pm on Thursday, December 24th to accommodate the expanded hours.
If you or an individual you know seeks shelter or transportation to shelter, call the DC Shelter Hotline at (800) 535-7252 or the Mayor’s Call Center at 311. Access and transportation to emergency shelter is available to anyone experiencing homelessness in the District of Columbia.
Families seeking emergency shelter can also visit the Virginia Williams Family Resource Center at 920 Rhode Island Avenue, NE, Monday - Thursday between 8:00 am and 3:30 pm. Families can also call the DC Shelter Hotline at (800) 535-7252 or 311 at any time day or night.
Normal emergency shelter hours are from 7 pm to 7 am daily.
Low-Barrier Emergency Shelters
Low-barrier Emergency Shelters for Women
- Harriet Tubman Shelter: DC General Building 9, 1900 Massachusetts Avenue, SE
- John Young Shelter: 117 D Street, NW
- Nativity Shelter: 6010 Georgia Avenue, NW
- Open Door Shelter: 425 2nd Street, NW (at E Street)
Low-barrier Emergency Shelters for Men
- 801 East Shelter: 801 Making Life Better Lane, SE
- Adams Place Shelter: 2210 Adams Place, NE
- New York Avenue Shelter: 1355-57 New York Avenue, NE
In compliance with the Homeless Services Reform Act of 2005 (HSRA), during hypothermia alerts, the District of Columbia expands shelter capacity across the city, provides scheduled and on-demand transportation to shelter sites, and coordinates outreach activities to protect people experiencing homelessness from extreme weather injury. When the temperature drops to 32 degrees or lower, or during times of sustained winds and precipitation 50% or greater, the hypothermia alert calls for increased street outreach efforts.