Sorry, you need to enable JavaScript to visit this website.



The Hypothermia Alert will be DEACTIVATED, at 9 AM on Friday, February 23, 2024. Learn more


Want to help? Here is how. Learn more


There is a Temporary Local Benefit to households receiving the Supplemental Nutrition Assistance Program (SNAP) for the period January 1, 2024, through September 30, 2024. Learn more


List Your Units Here Today! Read more



Department of Human Services Fair Hearing Memorandum

Monday, December 5, 2016
Economic Security Administration
TO: Deputy Administrators
Center Managers/Office Heads
FROM: Ellen M.Wells, Esq.
Deputy Administrator
Program Development, Training and Quality Assurance
DATE: November 8, 20 I 6
SUB.JECT: Hearing Request
The purpose of this memorandum is to remind staff of the procedures to assist customers who wish to request a fair hearing. In addition, attached for immediate use is the current and updated form, Request for a Hearing.

Any customer dissatisfied with an action (or inaction taken) by ESA may request a hearing. Customers may request a hearing in any way that is convenient for them. The grievance or complaint may be expressed in writing, via fax (202) 698-6404 or email ([email protected]). The customer may also communicate it orally in person at an ESA office, or by telephone to Customer Service (202) 727-5355 or (202) 698-4147. The Office of Administrative Hearing (OAII) accepts ESA related hearing requests from citizens who file using the online form or received by telephone on (202) 442-9094.
Customers, whether applicants or recipients, may file a request at any time using the attached form or in any other method that communicates to ESA a request for a fair hearing. The ESA form is not required to request a fair hearing. However, when used, this form gathers all essential information to initiate the hearing. Please destroy all previous versions of this form. As a reminder the procedures are outlined below. We ask that you review the procedures with your staff.