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Monitoring and Investigation

Fraud, Suggestions, Complaints and Unusual Incidents

The Office of Program Review, Monitoring, and Investigation (OPRMI) investigate allegations of suspected public assistance benefit fraud, related to the Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamps Program (FSP); Temporary Assistance for Needy Families (TANF) and Medicaid, and refers substantiated cases for prosecution or program disqualification.

OPRMI also investigates Unusual Incidents, such as employee misconduct, harassment, and assault, which compromise the integrity of DHS programs or which threaten the health or safety of DHS customers, District government employees, and the public.

Additionally, OPRMI receives and assesses suggestions for improvement and coordinates the resolution of complaints related to DHS programs and services.

OPRMI is also responsible for shelter monitoring and evaluating the District of Columbia programs and services within the continuum that are covered by the Homeless Services Reform Act (HSRA) of 2005 as amended.  These programs and services include the resolution of complaints, grievances, and concerns.

Anyone may complete and submit the appropriate form to:

For more information related to fraud, unusual incidents, suggestions for improvement, or complaints, click on the categories below.

View the Statement to the Community on Protecting SNAP

“You must not willfully submit a false fraud report to DHS. Willfully making a false statement to DHS is a violation of DC law and means you could be fined up to $1,000 or imprisoned for 180 days, or both (DC Official Code § 22-2405).”


Service Contact: 
Office of Program Review, Monitoring and Investigation
Contact Phone: 
(202) 671-4460
Contact TTY: