PARTNERING WITH THE DEPARTMENT OF HUMAN SERVICES (DHS)
The District is committed to making homelessness rare, brief, and non-recurring – and housing providers are essential partners in that mission. By offering safe, stable homes, landlords provide the foundation for individuals and families to regain stability, improve their well-being, and build brighter futures – helping to transform lives and strengthen communities.
Why partner with us?
- The unit you provide will be filled quickly, decreasing the length of time the unit remains vacant and therefore decreasing your overhead costs.
- You will have a dedicated point of contact – a DHS contracted case manager – to assist with any questions or concerns that may arise once a household signs a lease for your units.
- You may be eligible for participation in the District’s Landlord Partnership Fund, which helps protect your investment when leasing to participants in most DHS housing programs (visit link for list of participating programs). Enrollment must be completed within 30 days of the date of the executed lease.
- We will ensure you and your team clearly understand the terms of the programs and the responsibilities of each partner.
Are you a housing provider with an available unit?
To list your unit today, click here.
Many of our participants have vouchers administered by the DC Housing Authority (DCHA). If you are interested in becoming a landlord with DCHA, please consider listing your property on affordablehousing.com or joining DCHA’s monthly virtual “Meet and Lease Events,” where landlords meet voucher holders looking for housing. You can learn more here.
Want to join our housing provider mailing list?
Send us an email at [email protected]. We look forward to working with you!
DHS Case Management Supports
- If you are reaching out because your tenant needs additional support and they are connected to a DHS housing program, please contact:
- [email protected] for Permanent Supportive Housing;
- [email protected] for Targeted Affordable Housing and the Local Veterans Program;
- [email protected] if you do not know which DHS program your tenant participates in.
- If you are reaching out about Career MAP, Family Rehousing and Stabilization Program, or the Rapid Rehousing Program for Individuals, please click here.
LANDLORD AND COMMUNITY RESOURCES FOR HOUSED NEIGHBORS
Emergencies
You should call 911 for any situation requiring immediate police, fire, or medical assistance. This includes life-threatening emergencies, in-progress crimes, and situations where there is an immediate threat to life or property.
Behavioral Health & Other Social Service Supports
Behavioral Health Supports
- The Department of Behavioral Health operates a Community Response Team. The DBH Community Response Team (CRT) is a 24/7 multidisciplinary direct service team that offers services to communities experiencing psychiatric emergencies, trauma, or showing signs of mental health and substance use disorders. To reach the Community Response Team, anytime call 202-673-6495 or visit: 35 K Street, NE, Washington, DC 20002.
- The Housing Support Care Management (HSCM) Program is an initiative designed to support residents who hold vouchers administered by the Department of Behavioral Health (DBH) or the Department of Human Services (DHS) to maintain stabilized housing. The program is operated by Community Connections. It screens and assesses participants, then provides service coordination and linkages to community resources, housing navigation, landlord tenant mediation, and other services. Referrals can be made by calling the hotline: (202) 281-2911 or by email at [email protected].
Social Service Resources and Referrals
- The 211 Warmline is the District of Columbia’s centralized hub for social service resources and referrals operated by the Child and Family Services Agency (CFSA). CFSA’s 211 Warmline is specifically designed as a referral and service navigation hub for individuals, seniors, children, and families connecting across the District of Columbia residents to vetted community and government supports. Whether you need assistance with housing, utilities, food, clothing, mental health and addiction recovery services, transportation, or childcare resources, our trained professionals are here to provide compassionate, confidential support.
DCHA Landlord Liaisons
If you are a landlord renting to an HCVP participant or voucher holder, you may contact the HCVP Landlord Liaisons directly by emailing [email protected].
Housing Legal Assistance
The DC Bar’s Pro Bono Center offers free legal assistance. Unrepresented tenants and unrepresented small landlords (one who owns and rents four or fewer units and does not use a property management company) may call the Landlord Tenant Legal Assistance Network (LTLAN) at 202-780-2575 to connect with an attorney who can provide free legal information, advice, or legal representation. To learn more about the services offered and eligibility criteria, visit the DC Pro Bono Center’s website here.
Nuisance Properties
When people talk about a “nuisance” in their neighborhood, they can mean many different things that damage their quality of life, from drug sales to overgrown lawns. The District government can help, but who you can call depends on what kind of help you need. To learn more about resources available, review this list of resources from the Office of the Attorney General on Nuisance Properties.