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dhs

DHS

DC is under a HEAT ALERT until Fri, 6/19 at 8AM. Visit heat.dc.gov
If you are traveling out of state and have difficulty using your EBT card, please call OPRMI at 202-671-4460 and select option 1.
Protect Your Benefits! It's important to keep your EBT card safe.
 Learn more
SNAP ABAWD work requirements implementation started on June 1, 2026. Learn more
Interested in becoming a SNAP Volunteer Program host site? Learn more and apply
Changes to stabilize TANF begin October 2026. Learn more

 

Services for Individuals Experiencing Homelessness

The District offers a range of resources and services to support individuals experiencing or at risk of homelessness. Click the following links to learn more.   

If you or someone you know needs free, accessible transportation to an emergency shelter, please contact the Homeless Services Hotline at (202) 399-7093 or dial 311. The Homeless Services Hotline is open every day from 8:00 a.m. - 12:00 a.m.

Click here for the Homeless Services Hotline transportation schedule.

During hypothermia season (November 1 - March 31), the Homeless Services Hotline is open 24 hours a day, and transportation to shelter is available 24 hours a day, 7 days a week.