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EBT Card Updates

Activating your EBT Card and Creating a PIN 

If your EBT card replaces one that you previously activated, you do not need to activate the card. However, we recommend that you create a new personal identification number (PIN) by contacting DHS’ Card Distribution Company, FIS, at 888-304-9167. 

If you have not activated a card on the account, you must activate the card and create a PIN after the card arrives in the mail. To complete this process, call FIS at 888-304-9167 and follow these instructions: 

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Featured Services

Assistance with child care fees is available and based on need, income and family size.
Owe back rent? Facing eviction? The Emergency Rental Assistance Program (ERAP) may be able to...
 TANF provides cash assistance and work to needy District families with dependent children.
The District has rental assistance programs and housing resources to help residents prevent...
Get locations and view online map of Economic Security Administration (ESA) Service Centers.
Apply or recertify for cash, food, and medicial benefits available in the District.

More Services

06/13/2022
Department of Human Services Organizational Chart
DHS' most recent and updated organizational chart as of June 2022.  
12/03/2021
Homeward DC
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Homeward DC 2.0
Homeward DC 2.0
12/03/2021
DC FY22 WINTER PLAN
DC FY22 WINTER PLAN
01/14/2020
Task Force Meeting Notes and Other Supporting Documents
Meeting Notes and Other Supporting Documents:
More »
Mayor Vincent C. Gray Launches ‘500 Families. 100 Days. Quality DC Housing Now’ Campaign

(WASHINGTON, D.C.) – Mayor Vincent C. Gray joined the Community Partnership for the Prevention of Homelessness (TCP), The Transitional Housing Corporation (THC) and the Coalition for Non-Profit Housing and Economic Development (CNHED) today for the official launch of the “500 Families. 100 Days.

District Joins Six States in Continuing Food Stamp Benefits Despite Heat and Eat Cuts

 

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