Activating your EBT Card and Creating a PIN
If your EBT card replaces one that you previously activated, you do not need to activate the card. However, we recommend that you create a new personal identification number (PIN) by contacting DHS’ Card Distribution Company, FIS, at 888-304-9167.
If you have not activated a card on the account, you must activate the card and create a PIN after the card arrives in the mail. To complete this process, call FIS at 888-304-9167 and follow these instructions: