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The District of Columbia’s Department of Human Services’ guidance on Monkeypox. Learn more



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EBT Card Updates

Activating your EBT Card and Creating a PIN 

If your EBT card replaces one that you previously activated, you do not need to activate the card. However, we recommend that you create a new personal identification number (PIN) by contacting DHS’ Card Distribution Company, FIS, at 888-304-9167. 

If you have not activated a card on the account, you must activate the card and create a PIN after the card arrives in the mail. To complete this process, call FIS at 888-304-9167 and follow these instructions: 


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Featured Services

Assistance with child care fees is available and based on need, income and family size.
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Apply or recertify for cash, food, and medicial benefits available in the District.
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