Homelessness Prevention & Diversion
The District has several programs that help prevent families and individuals at risk of homelessness from entering the shelter system or assist with rapid exit from shelter.
Electric Benefits Transfer (EBT) Cards
Electronic Benefits Transfer (EBT) is an electronic system that allows a Supplemental Nutrition Assistance Program (SNAP) participant to pay for food using SNAP benefits.
Task Force Meeting Notes and Other Supporting Documents
Date Released:
Meeting Notes and Other Supporting Documents:
ESA Policy Manuals
Date Released:
ESA SNAP Policy Manual
Thursday, September 24, 2026
The District of Columbia (“District” or “D.C.”) Department of Human Services (DHS) Economic Security Administration (ESA) Supplemental Nutrition Assistance Program (SNAP) Policy Manual is the primary resource used by social service representatives (SSRs) to obtain guidance on determining eligibility and the amount of SNAP benefits for which individuals may potentially be eligible. Instructions on how to use the Manual are provided at the beginning of the document.
Department of Human Services Organizational Chart
Date Released:
DHS' most recent and updated organizational chart as of May 2026.
Child Care Services
Assistance with child care fees is available and based on need, income and family size.
COLD.DC.GOV
The District is committed to ensuring that people experiencing homelessness have access to shelter and transportation from November through March when unhoused residents are at greatest risk of hypothermia and other cold weather injuries.
Find a Service Center Near You
Get locations and view online map of Economic Security Administration (ESA) Service Centers.
Temporary Cash Assistance for Needy Families (TANF)
TANF provides cash assistance and work to needy District families with dependent children.
Supplemental Nutrition Assistance Program (SNAP)
The Supplemental Nutrition Assistance Program (SNAP) - formerly known as the "Food Stamps" program - helps low-income residents and families buy the food they need for good health.