Through contracts with service providers, the Department of Human Services (DHS) offers emergency shelter to families experiencing homelessness in safe and dignified buildings through the District. Each program provides a rich array of supports and service connections – including housing search, connections to mental health and employment services, and meaningful activities for children – with the goal of helping families exit to permanent housing and get back on their feet quickly.
Families may access emergency shelter through the Virginia Williams Family Resource Center, the central intake for DC families experiencing homelessness. During the public health emergency, intake is conducted by telephone by calling the Shelter Hotline at (202) 399-7093. The shelter hotline is open every day from 8 AM - 12 AM. During hypothermia season (November 1 - April 15), the shelter hotline is open 24 hours a day.
The Terrell – WARD 1 (35 units)
Operated by CORE DC
Email: Terrellreferral@coredc.org
Girard Street – WARD 1 (20 units)
Operated by Community of Hope
Phone: (202) 232-7356
Email: GirardIntake@cohdc.org
The Brooks – WARD 3 (50 units)
Operated by Friendship Place
Phone: (202) 414-7798
Email: thebrooksintake@friendshipplace.org
The Kennedy – WARD 4 (45 units)
Operated by NCCF
Phone: (202) 845-8070
Email: kennedy@nccf-cares.org
New Beginnings – WARD 4 (43 units)
Operated by NCCF
Phone: (202) 984-7960
Email: aWali@nccf-cares.org
The Sterling – WARD 5 (46 units)
Operated by NCCF
Phone: (202) 450-2461
Email: sterling@nccf-cares.org
The Aya – WARD 6
Operated by CORE DC
Phone: (202) 621-8954
Email: ayareferral@coredc.org
The Horizon – WARD 7 (45 units)
Operated by CORE DC
Phone: (202) 733-4069
Email: horizonreferral@coredc.org
50th Street – WARD 7 (12 units)
Operated by Coalition for the Homeless
Phone: (202) 347-8870
Email: info@dccfh.org
The Triumph – WARD 8 (50 units)
Operated by Community of Hope
Phone: (202) 735-0979
Email: triumphintake@cohdc.org
Naylor Road – WARD 8 (28 units)
Operated by JHP
Phone: (202) 544-9096
Email: srivers@jobshavepriority.org
Hope Apartments – WARD 8 (10 units)
Operated by Community of Hope
Phone: (202) 563-1060
Email: hopeintake@cohdc.org
