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Monitoring and Investigation

Fraud, Suggestions, Complaints and Unusual Incidents

The Office of Program Review, Monitoring and Investigation (OPRMI) investigates allegations of suspected public assistance benefit fraud, related to the Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamps Program (FSP); Temporary Assistance for Needy Families (TANF) and Medicaid, and refers substantiated cases for prosecution or program disqualification.

OPRMI also investigates Unusual Incidents, such as employee misconduct, harassment and assault, which compromise the integrity of DHS programs or which threaten the health or safety of DHS customers, District government employees and the public.

Additionally, OPRMI receives and assesses suggestions for improvement and coordinates the resolution of complaints related to DHS programs and services.

OPRMI is also responsible for shelter monitoring and evaluating District of Columbia programs and services within continuum that are covered by the Homeless Services Reform Act (HSRA) of 2005 as amended.  These programs and services include the resolution of complaints, grievances and concerns.

Anyone may complete and submit the appropriate form to:

For more information related to fraud, unusual incidents, suggestions for improvement or complaints, click on the categories below.

Service Contact: 
Office of Program Review, Monitoring and Investigation
Contact Phone: 
(202) 671-4460
Contact TTY: 
711