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The District of Columbia is committed to protecting the homeless from extreme weather injury by meeting the demand for shelter during hypothermia (not enough heat) and hyperthermia (too much heat) seasons.
The District's Winter Plan for homeless services went into effect on November 1. When the temperature falls below 32° Fahrenheit between November 1 and March 31, all people who are homeless must be housed.
You can help. Call the Shelter Hotline when you see a person who is homeless who may be impacted by extreme temperatures.
The Shelter Hotline is operated by the United Planning Organization (UPO). You can reach the hotline in four ways:
- (202) 399-7093
- 1 (800) 535-7252 (for toll-free calls from a pay phone)
Families seeking emergency shelter should go to the Virginia Williams Family Resource Center at 920 Rhode Island Avenue, NE. The shelter operates between the hours of 8 am and 3:30 pm, Monday through Friday (except for holidays and days on which the District government is closed). After 3:30 pm and on weekends, during extrene temperature alerts, families should call the Shelter Hotline for transportation to the DC General family shelter or other available family shelter.
Some of the severe weather shelters operate from 7 pm to 7 am during extreme temperature alerts only.
Other single adult hypothermia and hyperthermia beds will also be available 7 pm to 7 am. These shelters open at the time of the first alert of the season and remain open every day of the extreme temperature season. These are seasonal shelters.
Overflow single adult shelters operate only when all other shelters are near capacity.