For more information about stolen benefits, click here. For more information on how to protect your benefits, click here.
To submit a claim for replacement of Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and/or other cash assistance benefits that were stolen from your EBT card due to illegal card skimming, cloning, or similar fraudulent methods, click here.
The mission of the District of Columbia (DC) Department of Human Services (DHS) Office of Program Review, Monitoring, and Investigation (OPRMI) is to prevent fraud, waste, and abuse in the administration of social service programs and to ensure compliance and accountability with Federal and District statutes, regulations, and procedures. This includes the following key activities:
- Investigating allegations of suspected public assistance benefit fraud related to DHS programs, including the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Medicaid, and referring substantiated cases for prosecution or program disqualification
- Investigating Unusual Incidents, such as employee or contractor misconduct, harassment, and assault, or any matter that could compromise the integrity of DHS programs or which threaten the health or safety of DHS customers, District government employees, and the public
- Receiving, assessing, and coordinating the resolution of complaints related to all DHS programs and services
- Monitoring and evaluating programs and services that are covered by the Homeless Services Reform Act (HSRA) of 2005 as amended
Anyone may submit an allegation of fraud, Unusual Incident Report, or complaint by the following methods:
- Online: Incidents Report Form
- Email: [email protected]
- Phone: 202-671-4460
- Fax: 202-671-4409
- Mail: DHS Office of Program Review, Monitoring and Investigation, 64 New York Avenue NE, 6th Floor, Washington, DC 20002
How to File an Appeal
For more information on how to file an appeal, click here.
Last Updated:
May 1, 2025