Our Connect with DHS page serves as a central resource for individuals seeking to connect with DHS with helpful numbers and contacts. This page provides comprehensive information on how to locate service centers, shelters, and day centers; submit concerns or inquiries; file appeals; and engage with DHS regarding media requests or website feedback. It is designed to facilitate efficient and direct communication with the appropriate DHS programs and services.
CONNECT WITH US AT A SERVICE CENTER
DHS Service Centers provide in-person support for individuals and families seeking public assistance programs in the District of Columbia. At these locations, residents can apply for or manage benefits such as food assistance, medical coverage, and cash assistance. Each center is staffed with professionals ready to help navigate available services and ensure access to critical resources.
CONNECT WITH US AT SHELTERS & DAY CENTERS
DHS is dedicated to connecting individuals experiencing homelessness with vital resources and services. These include day centers offering essential daytime support, low-barrier shelters for safe overnight stays, outreach services for those living on the streets, and a 24/7 shelter hotline to ensure help is always within reach.
CONNECT WITH US FOR FEEDBACK & CONCERNS
For information on how to submit a concern related to fraud, unusual incidents, or complaints, click here.
For information on filing an appeal related to public benefits, homeless services, and medical assistance, click here.
For information on how to submit a concern related to customer inquiries or constituent services, click here.
CONNECT WITH US FOR MEDIA AND SOCIAL MEDIA INQUIRIES
For interviews or press inquiries about DHS services and programs, please contact:
Kevin Carpenter
Director of Communications (PIO)
[email protected] | 202-716-7406
To stay connected with DHS, follow us on social media or visit our newsroom!
CONNECT WITH US FOR LANDLORD RESOURCES
DHS is proud to partner with housing providers in the District’s mission to make homelessness rare, brief, and non-recurring. Landlords play a critical role in this effort by offering safe, stable homes that help individuals and families regain stability, improve their well-being, and build brighter futures. For more information on landlord resources, click here.
CONNECT WITH US TO DONATE
Looking to make a difference? We've gathered “Wish Lists” from a variety of incredible organizations all in one place to make giving easier. If your organization would like to be featured on this page, please click here to send us your information.