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How to Contact Us

The Office of Program Review Monitoring and Investigation (OPRMI) investigates unusual incidents, such as employee misconduct, harassment and assault, which compromise the integrity of DHS programs or which threaten the health or safety of DHS customers, District government employees and the public.

Additionally, OPRMI receives and assesses suggestions for improvement and coordinates the resolution of complaints related to DHS programs and services.

OPRMI is also responsible for shelter monitoring and evaluating District of Columbia programs and services within the continuum that are covered by the Homeless Services Reform Act (HSRA) of 2005 as amended.  These programs and services include the resolution of complaints, grievances and concerns.

ANYONE MAY COMPLETE AND SUBMIT THE APPROPRIATE FORM TO:

Call the 24-hour Hotline at (202) 673-4464.
Submit an online form
Email: [email protected]