The District’s Homeward DC Plan recognizes that the Family Rehousing and Stabilization Program (FRSP), also known as rapid re-housing, is a key program within our continuum of care to support families who experience homelessness or are at imminent risk of homelessness.
DHS launched the FRSP Task Force last fall to collaboratively work with stakeholders to assess what is working and not working in the program and develop recommendations to improve the experiences and outcomes of families related to housing sustainability. Essential to the approach was recognizing the strengths of each family and facilitating meaningful connections to resources that support participants to grow their incomes and address their needs while reinforcing what is working well in their lives.
The Purpose of the Task Force was to recommend improvements in these key areas:
- Customer experience and outcomes
- Efficiency and effectiveness of program delivery
- Oversight and accountability
Task Force Membership, Meetings, and Listening Sessions
DHS was committed to an inclusive and collaborative process that gathered input from multiple stakeholders. The Task Force was comprised of 45 members and included representatives from customers (30%), providers/landlords (25%), advocates/stakeholders (15%) and representatives from DC Government/City Council (30%). An independent facilitator conducted the sessions so that DHS may express opinions in this process.