dhs

Department of Human Services

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Department of Human Services

Office Hours
Monday to Friday, 8:15 am to 4:45 pm

Connect With Us
64 New York Avenue, NE, 6th Floor, Washington, DC 20002
Phone: (202) 671-4200
Fax: (202) 671-4326
TTY: 711
Email: [email protected]

Ask the Director

Agency Performance

Laura Zeilinger

Director

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211 - Answers, Please!

211 Answers, Please! is a free service that links District residents to government and community programs that can help.

Anonymous and confidential
24/7 access to social, health and other services
Crisis intervention and referrals to mental health professionals
Referrals to food subsidy programs
Referrals for employment, job training and post-secondary education
Information about health insurance and home ownership programs
Detailed explanations of who qualifies and how and where to apply
Assistance in 140 different languages

By Phone

Call (202) 463-6211 any time, day or night.

Online

The 211 Answers, Please! Online website provides DC residents with a fast and easy way to search for local and national social service programs.

Find Resources in Your Community

Search the 211 Answers, Please! database of service providers.

For inquiries regarding SNAP, TANF and Medicaid benefits, please call (202) 727-5355.

Homeless Services

photo of person fitting puzzle pieces together

DHS oversees the provision of a wide range of homeless services to individuals and families in the District.

Veteran Supportive Housing

graphic of ribbon of red, white and blue

The Veteran’s Affairs Supportive Housing Program provides housing to veterans who are DC residents, chronically homeless, eligable for VASH and considered vulnerable.