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Suggestions and Complaints
Suggestions and Complaints are proposed changes or expressions of dissatisfaction about the content, quality or delivery of a DHS program or service.
Any individual can submit a suggestion for improvement or a complaint related to a DHS program or service to the DHS Office of Program Review, Monitoring and Investigation (OPRMI) by:
- Completing and submitting the online Suggestions and Complaint Form;
- Emailing a description of the suggestion or complaint to OPRMI@dc.gov;
- Faxing a description of the suggestion or complaint to (202) 671-4409;
- Calling the Complaint Hotline at (202) 673-4464; or
Mailing or delivering a report to
DHS Office of Program Review, Monitoring and Investigation,
64 New York Avenue, NE,
Washington, DC 20002