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Adult Protective Services

APS investigates reports of alleged cases of abuse, neglect, and exploitation by third parties, and self-neglect of vulnerable adults 18 years of age or older. APS provides protective services to reduce or eliminate the risk of abuse, neglect, self-neglect, and exploitation.  

APS is not a custodial agency.  APS does not have the authority to take custody of any adult for any reason. 

APS was established by the Adult Protective Services Act of 1984, effective March 14, 1985 (DC Law 5-156; D.C. Official Code §§ 7-1901, et seq.), as amended (APS Statute).  APS’s statute is available to the public on LexisNexis’s website. 

Eligibility

Residents of the District of Columbia, who are 18 years old or older and are highly vulnerable to, or have recently been or are being abused, neglected or exploited by another or meet the criteria for self-neglect may be eligible to receive protective services from APS.  

Report Abuse

To report allegations of abuse, neglect, self-neglect, and/or exploitation, please call the APS Hotline at (202) 541-3950 available 24 hours 7 days a week; or

Visit the APS office at 64 New York Avenue, NE, 4th Floor, Washington, DC 20002 between the hours of 8:45 am. to 4:45 pm.  Walk-ins are accepted.

Service Contact: 
Adult Protective Services Hotline
Contact Phone: 
(202) 541-3950
Contact TTY: 
711
Office Hours: 
8:15 am to 4:45 pm on Monday through Friday