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Adult Protective Services

APS investigates reports of alleged cases of abuse, neglect, and exploitation by third parties, and self-neglect of vulnerable adults 18 years of age or older. APS provides protective services to reduce or eliminate the risk of abuse, neglect, self-neglect, and exploitation.  

APS is not a custodial agency.  APS does not have the authority to take custody of any adult for any reason.  APS is only authorized to provide the protective services listed under the Services Provided.

APS was established by the Adult Protective Services Act of 1984, effective March 14, 1985 (DC Law 5-156; D.C. Official Code §§ 7-1901, et seq.), as amended (APS Statute).  APS’s statute is available to the public on LexisNexis’s website. 

Eligibility

Residents of the District of Columbia, who are 18 years old or older and are highly vulnerable to, or have recently been or are being abused, neglected or exploited by another or meet the criteria for self-neglect may be eligible to receive protective services from APS.  

Services Provided

APS provides a variety of services, which may include referrals, to assist vulnerable adults who are victims of abuse, neglect, self-neglect, or exploitation.  The provision of protective services may not exceed ninety (90) days absent a court order.  Services may include: 

  • House cleaning
  • Transportation services
  • Representative payee services
  • Scheduling medical appointments (e.g., dental, geriatric, podiatric, etc.)
  • Arranging for food services
  • Capacity assessments
  • Counseling
  • Case Management
  • Emergency assistance with basic needs such as home health and temporary housing in a hotel with a home health aide
  • Short-term homemaker services
  • Placement in long-term care facilities or assisted living homes
  • Assistance with the Medicaid Elderly Physical Waiver Application Process
  • Referrals and coordination of medical, geriatric, and dental services
  • Coordination of legal services to obtain emergency orders and/or the appointment of a guardian (i.e., one who is appointed by the court to make decisions about a person, including making health decisions) and/or conservator (i.e., one who is appointed by the court to administer the property and finances of another).

Report Abuse

To report allegations of abuse, neglect, self-neglect, and/or exploitation, please call the APS Hotline at (202) 541-3950 available 24 hours 7 days a week; or

Visit the APS office at 64 New York Avenue, NE, 4th Floor, Washington, DC 20002 between the hours of 8:45 am. to 4:45 pm.  Walk-ins are accepted.

Service Contact: 
Adult Protective Services Hotline
Contact Phone: 
(202) 541-3950
Contact TTY: 
711
Office Hours: 
8:15 am to 4:45 pm on Monday through Friday