Homeless Services The Homeless Services Program oversees the provision of homeless services to individuals and families in the District of Columbia. Programs:  Homelessness Prevention and Rapid Re-housing Program, Veterans Administration Supportive Housing Program, Permanent Supportive Housing Program, Emergency, Temporary and Transitional Shelter, Hypothermia Program, Shelter Monitoring and Quality Assurance. How to Obtain Benefits: Families needing homeless services are processed through the Virginia Williams Family Resource Center, located at 920 Rhode Island                                       Avenue NE Washington, DC, 20002, or call (202) 724-4208. Individuals seeking shelter should report to a shelter site for services. Eligibility:  See individual program requirements for eligibility information. For more information, contact the 24-hour Shelter Hotline at 1 (800) 535-7252.  Services include: Aging DC Housing Search  Funded Program Services  Employment DC Food Finder Health                                                     HIV/AIDS Homeless Transportation Hypothermia Mental Health Shelters Substance Abuse    Contact the ADA Coordinator on (202) 671-4422 for complaints and shelter compliance. Links for Additional Homeless Information US Department of Housing and Urban Development Military Benefits National Association to End Homelessness National Coalition for Homeless Veterans  National Resource Center for Homelessness and Mental Illness