ESA Service Centers (formerly known as IMA) Service Centers hours are 8:15 am to 4:45 pm on Monday, Tuesday, Thursday and Friday, and 8:15 am to 7 pm on Wednesday. You may call ESA's Customer Service on (202) 727-5355. Click for driving directions or public transit to the nearest ESA Service Center. The Eckington Service Center and the Northeast Service Centers have merged with other centers.  A notice was sent to all customers attending both centers.  If you have a question about the center servicing your address, please call (202) 698-3900. Service Center Address Phone Fax Anacostia 2100 Martin Luther King Avenue, SE (202) 645-4614 (202) 727-3527 Congress Heights 4001 South Capitol Street, SW (202) 645-4546 (202) 654-4524 Fort Davis 3851 Alabama Avenue, SE (202) 645-4500 (202) 645-6205 H Street* 645 H Street, NE (202) 698-4350 (202) 724-8964 Taylor Street 1207 Taylor Street, NW (202) 576-8000   (202) 576-8740   * Interim Disability Assistance applications are accepted at the H Street Service Center located at 645 H Street NE.