IMA Policy Manual What can we help you find? Manual Contents Part I: Introduction Appendix A: Acronyms Part II: Basic Rights and Responsibilities Appendix B: Glossary of Terms Part III: Application Processing Appendix C1: Commonly Used Forms Part IV: Non-Financial Eligibility Requirements Appendix C2: Case Record Organization Part V: Program Requirements and Sanctions Appendix C3: Checklist for Case Actions Part VI: Financial Eligibility Requirements Appendix C4: Fact Sheets Part VII: Special MA Processing Appendix D1: The Medicaid Program Codes Part VIII: Case Maintenance Appendix D2: Active Medicaid Program Codes Part IX: Special Local Programs Appendix E: Important Links Appendix F: Policy Manual Changes Appendix G: IMA Procedures for Resolving Medicare Part D Concerns