IMA POLICY MANUAL PART III: APPLICATION PROCESSING Table of Contents Chapter 1: Filing an Application Introduction 1.1 Legal Authority 1.2 Responding to Inquiries 1.3 How to File an Application 1.4 Who Must Sign the Application 1.4.1 Date of Receipt 1.4.2 Assisting Applicants Unable to Read or Write in Submitting an Application 1.5 Who May File an Application 1.6 Head of Household 1.6.1 Filing an Application/Accessing Benefits on Behalf of Another Individual or Group 1.6.2 Filing an Application for the Deceased/Death of a Group Member 1.6.3 Where to File 1.7 Applying for Food Stamp Benefits Through the SSA 1.7.1 Intake Interview 1.8 Scheduling the Interview 1.8.1 Waiver of Face-to-face Interview 1.8.2 Screening for the Program on Work, Employment and Responsibility 1.9 Medicaid Application Process for Outstation Locations 1.10 Chapter 2: Processing Timeframes Introduction 2.1 Legal Authority 2.2 Time Standards 2.3 Household-Caused Delays in Benefits Processing 2.3.1 Department-Caused Delays in Benefits Processing 2.3.2 Chapter 3: Application Disposition Introduction 3.1 Legal Authority 3.2 Approvals 3.3 Denied 3.4 Failure to Cooperate with IMA at the Application Stage 3.4.1 Voluntary Withdrawal 3.4.2 Abandonment 3.4.3 Failure to Provide Needed Information 3.4.4 Chapter 4: Expedited Food Stamp Services Introduction 4.1 Legal Authority 4.2 Expedited Service Criteria 4.3 Screening Applications 4.4 Time Standards 4.5 Interviews 4.6 Treatment of Assets 4.7 Treatment of Income 4.8 Household-caused Delays in Processing Expedited Benefits 4.9 Work Registration 4.10 Simultaneous Benefits 4.11 Subsequent Benefits after Postponed Verification 4.12 No Limits on Expedited Services 4.13 Approval of Expedited Services 4.14 Denial of Expedited Services 4.15 Verification 4.16 << Back to IMA Policy Manual Main
