Chapter 1:  Rights of Applicants and Recipients Introduction  1.1 Legal Authority  1.2 General Rights of Applicants and Recipients  1.3 Specific Program Rights of Recipients  1.4 Specific Program Rights of Applicants  1.5   Chapter 2:  Responsibilities of Applicants And Recipients Introduction   2.1 Legal Authority   2.2 General Responsibilities of Applicants and Recipients 2.3 Specific Program Responsibilities of Applicants and Recipients  2.4

Chapter 3:  Rights And Responsibilities of The Department Introduction  3.1 Legal Authority   3.2 General Rights of the Department   3.3 General Responsibilities of the Department   3.4 Confidentiality and Disclosure of Information   3.5 Informing the Applicant of His/her Privacy Rights   3.5.1 Protecting the Confidentiality of Customer Records   3.5.2 Routine Disclosures of Customer Information   3.6 Disclosing Customer Information to the Customer or Authorized Representative  3.6.1 Requests for Information from All Other Parties   3.6.2 Non-routine Disclosures of Customer Information   3.7 Exclusive Role of the Administrator/designee in Non-routine Disclosures  3.7.1 Customer Service Unit Disclosures to Qualified Medical Providers   3.7.2 The Privacy of Health Information   3.8 Amending Information on the Medical Examination Form 3.8.1 Maintenance of Customer Records  3.8.2

 

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